Sales teams today face an unprecedented challenge: sellers spend up to 66% of their day managing email and administrative tasks instead of building relationships and closing deals. Microsoft’s latest research reveals how next-generation AI is revolutionizing this dynamic, offering unprecedented opportunities to automate routine work while personalizing customer experiences. With 89% of workers reporting greater fulfillment when using AI-powered tools, the transformation extends beyond efficiency gains. At ForgeXRM, we’re helping organizations harness AI within their Microsoft Dynamics 365 and Power Platform investments to achieve measurable sales performance improvements and competitive advantages.
