Every ForgeXRM product is built the same way: nothing gets added because one customer asked loudly enough. Features earn their place through outside expertise, real customer priorities, a proof of concept, and co-investment from the customers who actually push it forward — only then does it become part of the roadmap for everyone. BenefitsBridge’s move into ICHRA support is the latest test of that process, as brokers face a market shift that goes well beyond a routine feature request.
